SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
Privacy is absolutely our number one priority and consideration at all times. Privacy, security and discretion are the fabric of Sex Toys Emporium! We will never under any circumstances release your personal details, ordering information or any other collected data to any third party whatsoever. This excludes our suppliers, warehouse and courier & fulfillment companies and of course law enforcement officials that are all necessary for the successful delivery of orders, each of these have their own well structured privacy & data protection policies in place.
All employees at Sex Toys Emporium have signed a confidentiality agreement that restricts them discussing with any person any order information or customer details.
With regards to emails from us, when you place an order, we request the minimum personal details necessary to deliver the product including delivery address, contact name and an email address for order status updates. This email address will be used to communicate the status of the order, and for other order specific customer service tasks. In addition to this if you have opted in to receive marketing communications, these emails go out periodically.
Throughout the entire ordering process your credit card details and other personal information such as cardholder name are encrypted with 128 bit SSL (Secure Sockets Layer) protection.
Sex Toys Emporium ordering is fully compliant with the latest protection system and protocols (PCI compliance).
Throughout the entire ordering process your credit card details and other personal information such as cardholder name are encrypted with 128bits SSL (Secure Sockets Layer) protection. This is extremely secure, will provide customer with complete confidence that their data is secure, probably more secure than Fort Knox.
For your privacy and discretion, any issues related to this site will be discreetly and confidentially handled including:
- Contact (only when absolutely necessary)
- Your details will be kept confidential at all times.
- Your information will not be shared, passed on or sold to anyone outside of our business. This information will confidentially always remain with us.
Credit Card Statement
For your privacy, your credit card statement will only show "Xtrordinate Pty Ltd" & will not include reference relating to the product purchased.
Personal details such as your name, email address, delivery address and telephone numbers are retained in our database for a period of time required to fully service the order and provide support, once this has elapsed all traces of your order are deleted from our system.
Sex Toys Emporium does not require the purchaser to specify their real full name, but for shipping reasons we require a contact name (first name) for the delivery address. You may choose to specify a nickname instead of your real name. However, for order status purposes you will require a real email address to receive your order number. If you prefer to not use your real active email address, you could easily establish an anonymous email address on services such as www.hotmail.com or www.yahoo.com.
In most cases you will use your real credit card to purchase the product. However, we do not store your credit card number in full. Only the first 4 and the last 4 digits are stored in our system. This is used to confirm the card number if we later need to raise a refund. Your card is charged for a moment then all identifying details discarded.When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdrawing your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at email@example.com or mailing us at:
Sex Toys Emporium
507 Elizabeth Street, Sydney, New South Wales, AU, 2010
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 - COOKIES
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where
SECTION 8 - AGE OF CONSENT
By using or purchasing from this site you declare you are an adult at
least 18 years of age and can lawfully enter into and form contracts under
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at firstname.lastname@example.org or by mail at
Sex Toys Emporium
[Re: Privacy Compliance Officer]
[507 Elizabeth Street, Sydney, New South Wales, AU, 2010
Except as expressly stated herein, XTRORDINATE PTY LTD trading as Sex Toys Emporium Australia expressly disclaims all warranties, express or implied, of any kind with respect to products sold on this site, including but not limited to, merchantability and fitness for a particular purpose. You agree that the sole and exclusive maximum liability to arising from any product sold by Sex Toys Emporium shall be the price of the product ordered. In no event shall, its directors, officers, employees or other representatives be liable for special, indirect, consequential, exemplary or punitive damages related to any product sold. All adult products sold on this site are sold as novelties.
By purchasing from this site you declare you are an adult at least 18 years of age and can lawfully enter into and form contracts under Australian law.
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